Popular questions from our customers
What is the maximum size?
Our factory in Korea can make up to a size of 2000mm wide, with a 3000mm drop. However keep in mind that the large blinds are heavy, it could be breakable & much more fragile than normal size of blinds and it could strain the window frame. We recommend splitting blinds for larger windows into multiple sections with 1500mm wide or less.
How long will the whole process take?
It most likely takes up to 15 to 20 working days.
What is your warranty policy?
Service Blinds provides 1 year warranty. All warranty claims must be for faults of fabric/material upon arrival. Any damage/breakdown/fault occurring during normal use is not covered under warranty. The proof of purchase must be presented for the warranty claim to be valid. Warranty cannot be transferred. Blinds must be returned to Service Blinds at customer’s cost.
How much does shipping cost?
Free shipping is available for orders over $150. This may exclude rural delivery or oversized orders.
Can I get some free samples?
Yes, please submit your request for samples in our website.
Can you measure and install for me?
Sorry, as we are an online based company we are unable to provide that service. We appreciate your understanding. We will be focusing on providing you better quality, price, and delivery. Please refer to our 'How to' page.
***Is it safe for children?
*** Service Blinds offers an option to add safe-stopper on our order page. This is designed standard length of 1200mm.
To use safe-stopper, ball chained must be used, normal cords cannot be used
Safe-stopper is unavailable for Aluminum blinds, Wooden blinds, and Honeycomb blinds